What we will not claim
Your statements, account numbers and balances stay at home
What the enquiry asks, what it never asks, and why a first contact needs no more than a name and a topic.
AI-generated illustration. Not a real home or business.
What you will see advertised
“Upload your statements and we'll tell you if you're on track to retire.”
Quoted in order to be refused: this practice never says it, and the rest of this page says why.
An account number, a Social Security number and health details are private information in New York, and someone asking only for information gives no more than a name and a topic. So the enquiry asks for your name, contact details, a topic and a time, and nothing about your money.
AI-generated illustration. Not a real home or business.What the rules say
Each read against its source in October 2026.
- An account number, a Social Security number, medical information and health insurance information are private information (GBL § 899-aa).
- A person who gives only a name, an address and general areas of interest when asking for information is not yet a consumer of the firm (17 CFR 248.3).
The sources, to read in full:
What we say instead
The enquiry asks for your name, an e-mail address, a telephone number if you would rather be called, a topic, the office or video, and a time of the week that suits you. It has no box for a message, and it never asks about your money, your income, your accounts, your health or your family.
The enquiry form sends your name, your contact details, how you would like a reply, a topic, the office or video and a preferred time by e-mail to the mailbox of the team that built this demonstration. This website keeps no copy.
The e-mail is the only copy of an enquiry. The website keeps no record of it, only a coded entry for each try from a connection, the minute and never the address. Those entries are deleted the first time the form is opened after the day ends, and from then on they cannot be traced back to anyone. The hosting server's own access log, which every website has, records the visit.
- We do not ask for statements, account numbers, balances or income through this site.
Why planners' websites say it, and why it doesn't hold
A form that takes the statements straight away looks efficient: the planner can be ready at the first meeting, and the visitor gets an answer sooner. A box that offers to read the statements and say where things stand promises an answer before anybody has met.
The first rule above treats an account number and a Social Security number as private information in New York, and the second describes somebody who gives only a name, an address and a general interest as not yet a consumer of the firm at all. Statements sent through a form end up in an inbox, where nobody who sent them can see who reads them, and an answer drawn from a statement alone is a judgment on a household its writer has never met. A first contact needs a name, a way to reply and a subject, and nothing worth stealing.
What a planning practice can honestly say, and do
What a site can honestly do is ask for the least it needs, and watch nobody while it asks:
This site sets no cookies, loads no script from anybody else and uses no analytics.
And it can say plainly what should never travel through a form at all, and what happens once an enquiry has gone:
Please don't send account numbers, Social Security numbers, balances or health details through this site or by e-mail.
When an enquiry has been sent, the page shows its reference. No copy is e-mailed to you, so this form can never be used to send a message to anybody else's address.
What to ask any planner
Put them to any planner before you sign anything. A plain answer tells you something, and so does a vague one.
- Why do you need my statements before we have met?
- Where does what I send through your form go, and who can read it?
- How long do you keep an enquiry, and how is it deleted?
- Will anything I send be shared with a company that sells products?
- Can we talk first, and decide later which documents a plan would need?
The other things this site will not claim
Ask for a first meeting
A first meeting costs nothing, gives no advice and asks nothing of you afterwards: about forty-five minutes, at the office or by video. The office replies in office hours.